1. Agreement, eligibility, and authority
By using Stiguro, you agree to these terms and the Privacy Notice. You must be at least 18 years old and legally able to enter this agreement. If you act for an organization, you confirm that you are authorized to accept these terms and submit instructions for it. The Stiguro provider identified in the applicable order form or written agreement is the contracting party for paid service.
2. The service
Stiguro provides managed website and connected-presence tools. Features may include onboarding, content ingestion, change requests, previews, approvals, publishing, events, communications, reports, and authorized third-party connections. Pilot features, prices, limits, and availability may change as we validate the service. The applicable order form controls if it conflicts with this page.
3. Accounts and access
You must provide accurate information, protect your credentials, use multi-factor authentication when required, and promptly remove access that is no longer appropriate. The primary customer controls its delegates and their permissions. You are responsible for activity performed through accounts you authorize, except to the extent caused by Stiguro's failure to apply its stated access controls.
4. Customer content and authority
You retain ownership of your domain and customer content. You grant Stiguro a limited permission to copy, transform, translate, host, transmit, and publish that content only to provide, secure, and support the service. You confirm that you have the rights and permissions needed for the content, people, accounts, domains, and provider connections you submit.
5. Requests, approvals, and publishing
Stiguro may use automated tools, including artificial intelligence, to prepare drafts. You remain responsible for reviewing material facts, prices, dates, legal claims, and permissions. Unless an authorized owner configures a narrow automation policy, a preview is not published until the required approver accepts the exact revision. Stiguro may pause a request that is ambiguous, unsafe, unauthorized, technically unsupported, or inconsistent with provider rules.
6. Domains and third-party providers
Third-party services such as domain registrars, hosting platforms, Google, Meta, communications providers, payment processors, ordering systems, and donation platforms have their own terms and availability. You authorize only the access required for the selected connection. Stiguro is not responsible for a third party's independent service, policy, rejection, suspension, or outage, but will report known delivery failures and preserve available evidence.
7. Fees and usage
Fees, billing periods, included usage, add-ons, taxes, and provider charges are stated in the applicable order form or checkout. Pilot prices shown on the public website are proposals until accepted in an agreement. You must review and approve any separately quoted work before it begins.
8. Acceptable use
You may not use Stiguro to break the law; infringe intellectual-property, privacy, publicity, or other rights; distribute malware or deceptive content; access another customer's information; bypass security or approvals; overload the service; or send communications without the required consent. You may not reverse engineer, resell, or transfer the service except where a signed agreement or applicable law permits it. We may restrict activity that creates a security, legal, provider, or operational risk.
9. Customer privacy and compliance duties
You are responsible for the notices, lawful basis, permissions, age-appropriate safeguards, cookie choices, and communication consent required for information and messages collected through your managed website or workflows. You must not ask Stiguro to collect or publish regulated, health, financial, children's, or other sensitive information unless the signed agreement and configured workflow expressly cover it. You remain responsible for laws and professional rules specific to your business, products, services, fundraising, events, or communications.
10. Stiguro materials
Stiguro and its licensors retain rights in the service, workflows, software, designs, documentation, and trademarks. These terms grant only a limited, non-transferable right to use the service during the applicable subscription or pilot. Feedback may be used to improve Stiguro without identifying you or disclosing confidential customer content.
11. Confidential information
Each party will use the other party's non-public business, technical, security, and customer information only for the service, protect it with reasonable care, and disclose it only to people and providers who need it and are bound to protect it. This does not cover information that was already lawfully known, becomes public without breach, is independently developed, or is lawfully received from another source. A legally required disclosure may be made after notice when notice is permitted.
12. Cancellation and handoff
You may cancel as stated in the applicable agreement. The customer keeps its domain. Subject to payment and legal obligations, Stiguro will provide the agreed export of the latest verified website and coordinate removal of Stiguro access. We revoke provider and domain credentials under our control and delete eligible information according to the Privacy Notice and Data Deletion Instructions.
13. Suspension and termination
Stiguro may suspend affected access or an external action when reasonably necessary to contain a security incident, prevent unlawful or unauthorized activity, comply with a provider or legal requirement, address overdue undisputed fees, or protect another customer. When practicable, we will give notice, limit the suspension to the affected capability, and provide a path to restore access. On termination, access ends and provisions that by their nature must continue—including ownership, confidentiality, payment, liability, and dispute terms in a signed agreement—survive.
14. Availability and warranties
Pilot service is provided for evaluation and may contain defects or change without a production service-level commitment. Stiguro will use reasonable care in delivering the agreed service. Except for commitments expressly made in a signed agreement, the service is provided as available and without implied warranties to the extent permitted by law.
15. Liability
To the extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data. Any monetary cap, indemnity, governing law, venue, or dispute process is stated in the applicable signed agreement. Nothing here excludes liability that cannot legally be limited.
16. Rights complaints
If you believe content managed through Stiguro infringes copyright, trademark, privacy, publicity, or another right, email [email protected] with your contact information, the protected work or right, the content and location involved, the basis for your claim, and a good-faith statement that the report is accurate. We may restrict the material while we review the report and may ask the customer or reporter for further evidence. Do not make a knowingly false report.
17. Electronic communications and general terms
You agree that service notices may be delivered electronically to the contact information associated with your account. These terms, the Privacy Notice, and the applicable signed agreement form the agreement for the covered service; the signed agreement controls a conflict. Neither party's delay in enforcing a term waives it. If a term cannot be enforced, the remaining terms continue. Neither party is responsible for delay caused by events beyond its reasonable control, but must resume performance when practicable. Assignment rules, governing law, venue, and any dispute process are stated in the applicable signed agreement.
18. Changes and contact
We may update these terms and will publish a new effective date. Material changes affecting an active paid agreement will be handled under that agreement. Questions may be sent to [email protected].